TERMS AND CONDITIONS – SUMMARIZED VERSION – ARCHIPROPRE LAVERIE SAS

Archipropre Laverie SAS
123 rue de la Bandido, 34160 Castries, France Tel: +33 6 17 51 83 46 – Email: compta@archipropre-services.com

Operating area: France, Europe, Africa

1. Service Operation
Archipropre Laverie provides laundry, dry-cleaning and ironing services through secure automated
lockers. Customers place their garments in a locker, validate their order via the touchscreen
interface, and receive an electronic or SMS receipt confirming the deposit. Payment is made prior
to processing. A collection code is sent once the order is ready

2. Prices and Timeframes
All prices are displayed inclusive of VAT on the locker screens, on our website, and inside our
physical locations. The average processing time is 48 to 72 business hours (excluding weekends
and public holidays).

3. Liability and Compensation
Archipropre Laverie operates according to the professional standards of the Fédération Française
des Pressings et Blanchisseries (FFPB). In the event of loss or damage, compensation shall be
determined in accordance with the official FFPB scale, taking into account the age and condition of
the item. Garments without care labels, excessively worn items or those carrying cleaning risks are
excluded from any warranty.

4. Storage and Collection of Items
Items are stored free of charge for up to 3 months. Beyond this period, storage fees may apply.
After one year, uncollected items may be considered abandoned, in accordance with French law
(Law of 31 December 1903, as amended).

5. Claims and Mediation
Any complaint must be made in writing within 72 hours following collection of the garments, by
email at compta@archipropre-services.com or by post to Archipropre Laverie SAS, 123 rue de la
Bandido, 34160 Castries, France. If an amicable resolution cannot be reached, the customer may
contact a consumer mediation service free of charge.

6. Acceptance of Terms
By validating the order via the locker touchscreen, the customer confirms having read and accepted
these Terms and Conditions of Sale in full. The full version of the Terms and Conditions is available
upon request or by contacting the above email address.

Last updated: October 2025 – Simplified version for public display.